|
Account Manager III/IV
Union City, CA
Reference Code: ALI-10670
Responsibilities:
•Generate Profitable New Business
-Seek out and secure new customers;
-Identify prospects;
-Generate proposals;
-Identify and assist in securing new multi-location business for Air Liquide
•Service Existing Accounts
-Serve as the primary contact for customers within an assigned geography;
-Monitor the resolution of customer issues;
-Expand and develop contacts at customer locations;
-Expand Air Liquide’s presence by adding new products and services;
-Implement account strategies.
•Plan and Report
-Develop and document pricing and retention strategy over contract life;
-Develop and document product introduction strategy over contract life;
-Gather and document competitive intelligence.
•General
-Identify and coordinate Air Liquide resources;
-Improve portfolio profitability;
-Represent Air Liquide within a given geography;
-Update customer information;
-Assist Strategic Account Management Team within a given geography;
-Improve customer satisfaction.
Requirements:
•Skill Set/Knowledge/Expertise
-Ability to effectively communicate with employees at all levels of the organization;
-Ability to interface with management relative to customer concerns and resolve issues using diplomacy and tact;
-Demonstrate knowledge of Air Liquide, our products and service offerings;
-Demonstrate working knowledge of software packages such as Microsoft Office;
-Demonstrate ability to organize and prioritize multiple projects;
-Demonstrate understanding of company, organization structure, vision, mission and strategic objectives.
-Minimum of 2+ years of sales experience.
•Physical Requirements
-Light Work
-Tour customer production facilities/site surveys
-Travel
•Educational Requirements
-Bachelors Degree
•Other Requirements
-Meet or exceed corporate safety goals
|
